Privacy Policy

My Chronic Illness Binder

Last updated: October 20, 2026

1. Introduction

My Chronic Illness Binder (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, subscribe to our emails, request our free My Health Information Snapshot, contact us, or purchase our digital products.

We aim to handle personal information in accordance with applicable Canadian privacy laws.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Newsletter subscriptions and free downloads

Your name and email address.
Your subscription preferences and consent records.
Information about your subscription and interactions with our email communications, where recorded by our email service.

Our free My Health Information Snapshot is offered through an email signup process. Visitors must subscribe to access the free resource. The signup initiates our email funnel, which provides access to the Snapshot and includes follow-up emails about organizing health information and our paid workbook.

Contact forms

Your name and email address.
The contents of messages you submit through our contact form.

Purchases

Your name and email address.
Your billing address, as requested through our Wix checkout.
Order details and transaction information.

Technical information and cookies

Technical information such as IP address, browser type, device information, and website usage data, where collected by Wix or other technologies enabled on our website.
Information collected through cookies and similar technologies, subject to our website configuration and cookie consent settings.

We do not request medical records, diagnoses, or any other health information through our contact or newsletter forms. Please avoid including sensitive medical information in messages sent through our website.

3. How We Use Personal Information

We may use personal information to:

Provide access to the free My Health Information Snapshot.
Manage newsletter subscriptions and deliver our email sequence.
Send educational, promotional, and product-related emails covered by the subscriber's consent.
Respond to contact form submissions and customer service inquiries.
Process purchases and provide access to purchased digital products.
Process billing information and maintain transaction records.
Meet applicable tax, accounting, and legal obligations.
Operate, maintain, and improve our website.
Manage cookie preferences and website functionality.
Protect our website and help prevent fraud or misuse.

We aim to collect and use personal information for identified purposes and to limit its use to purposes that are appropriate and permitted by applicable law.

4. Newsletter Subscriptions, Free Downloads, and Commercial Emails

The free My Health Information Snapshot is offered in exchange for subscribing to the My Chronic Illness Binder email list.

When visitors complete the signup process, their name and email address are used to provide access to the free resource and to initiate our planned email sequence. The sequence includes follow-up educational and promotional emails about organizing health information and our paid My Chronic Illness Binder workbook.

Our signup process is intended to obtain consent for these email communications. We aim to make the purpose of the subscription clear when visitors sign up.

We use subscriber information to deliver the communications associated with the subscription. Subscribers may withdraw their consent to promotional emails at any time using the unsubscribe mechanism provided in those emails.

We aim to comply with Canada's Anti-Spam Legislation (CASL), including applicable requirements relating to consent, sender identification, contact information, and unsubscribe mechanisms. We retain appropriate records of consent to help demonstrate compliance.

We may also send necessary transaction-related or customer service communications, such as purchase confirmations and responses to inquiries. These communications are distinct from promotional emails.

5. Purchases and Payment Processing

Our website is hosted through Wix. When a customer purchases a digital product, Wix checkout collects information required by its checkout configuration, which may include the customer's name, email address, billing address, order details, and transaction information.

We use this information to process orders, provide purchased products, maintain business records, and meet applicable payment, tax, accounting, fraud-prevention, and legal requirements.

Payments are processed through the payment provider configured for our Wix checkout. The provider may process personal and transaction information in accordance with its own privacy practices.

The specific payment provider and the necessity of individual checkout fields have not yet been confirmed as part of our website review.

We aim to limit the collection and use of personal information to what is appropriate for the purposes identified above. We do not use a customer's billing address for unrelated promotional marketing.

Purchasing a product does not automatically subscribe a customer to our promotional emails.

6. Cookies and Similar Technologies

Our website uses the Usercentrics for Wix app to provide a cookie consent banner and manage visitor cookie preferences.

Wix and technologies enabled on our website may use cookies and similar technologies to support website functionality, security, and performance. Additional technologies may be present depending on the website features, apps, and integrations we use.

We have not enabled a separate analytics service such as Google Analytics, based on our current setup. This does not necessarily mean that Wix or other website components collect no technical or usage information.

The specific cookies and technologies used depend on our website configuration and consent settings. We will review these settings to ensure that our cookie notice accurately reflects the technologies in use.

Visitors may manage their cookie preferences through the consent tool where available and may also manage cookies through their browser settings. Disabling some cookies may affect website functionality.

7. Service Providers and Information Sharing

We may use service providers to operate our website and provide our products and services. Depending on our configuration, these may include:

Wix: Website hosting, checkout, and website functionality.
Usercentrics for Wix: Cookie consent management.
Payment providers: Processing purchases and payments.
Email service providers: Managing subscriptions and delivering emails.
Other service providers: Supporting website features and services we choose to enable.

These providers may process personal information as necessary to provide their services, subject to applicable arrangements and legal requirements.

We may also disclose personal information when required by law or when reasonably necessary to protect our legal rights, website, customers, or business.

We will review our information-sharing practices to ensure that this policy accurately describes the providers we use and the information they process.

8. Storage and International Processing

Wix and other service providers may store or process personal information in Canada or other countries where they or their service providers operate.

Information processed outside Canada may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement agencies, or regulatory authorities as permitted by law.

9. Retention and Security

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain required business records, to demonstrate consent where applicable, and to meet legal obligations.

We use reasonable safeguards appropriate to the information we handle to help protect personal information against unauthorized access, loss, misuse, or disclosure.

No method of electronic storage or transmission is completely secure.

10. Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to request access to personal information we hold about you, request corrections, or withdraw consent to certain uses or disclosures.

You may also request deletion where applicable, subject to legal obligations and other legitimate reasons for retaining information.

You can unsubscribe from promotional emails using the unsubscribe link included in those emails. Unsubscribing from promotional emails does not necessarily affect necessary transaction-related communications or records we must retain.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before responding.

11. Children's Privacy

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage visitors to review the relevant privacy policies before providing personal information to those services.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our website, business practices, or legal obligations change. Updates will be published on this page with a revised “Last updated” date.

14. Contact Us

For questions about this Privacy Policy or to make a privacy-related request, please contact:

My Chronic Illness Binder

Email: mychronicillnessbinder@gmail.com